Banking on Better Disputes: The Road to 2026

As regulatory expectations rise and fraud volumes grow, banks can no longer afford the risks and inefficiencies of manual dispute processing. Join FINBOA for a 45-minute banker-led discussion exploring how leading financial institutions are transforming their dispute operations through intelligent automation.

Banking leaders in compliance and operations will share firsthand experiences from their organization’s journey—from manual processes to fully automated dispute management using FINBOA Payment Disputes. Learn how intelligent automation can strengthen compliance, reduce operational risk, and deliver measurable efficiency gains.

Former banker, Christina Evans, Director of Solution Consulting at FINBOA, will guide you through the  best practices for automating Reg E dispute management—rooted in real-world results.

What You’ll Learn

Hear from our banking experts on how intelligent automation can transform workflows and yield these results:

• Digitize and automate dispute intake, reducing manual effort by up to 90%
• Manage audit risk and cut audit prep time by an average of 80%
• Automatically close UBM disputes with generated resolution notices and GL entries
• Reduce claim-related write-offs by up to 25%
• Meet strict 10/45-day investigation timelines with intelligent workflow automation

In this live webinar participants will learn from a real-world bank success story and a demonstration of dispute process automation, followed by an open Q&A session.  

Who Should Attend

Chief Compliance Officer, Head of Risk, Head of Debit Card Operations, Head of Digital Banking, Compliance Officer, Head of Deposits, Head of Fraud/Loss Prevention, Head of Operations, Debit Card Specialist, Operations Manager