Service Office

Maintain compliance. Scale confidently. Grow your service model

Scalable, compliant dispute processing for Sponsor Financial Institutions

Sponsor Financial Institutions face the challenge of balancing fintech innovation with regulatory compliance — particularly around Regulation E (Reg E). FINBOA Service Office empowers sponsor banks to manage high volumes of payment disputes across multiple client organizations, ensuring strong Reg E oversight and operational efficiency.

Partnering for growth

Deliver intelligent automation to your service bureau community 

With FINBOA’s Service Office, you can simplify and streamline dispute processing for your client institutions by taking on the tedious, manual work for them. Our solution is built on a compliant, unified framework that ensures consistency across every institution in your network, eliminating fragmentation that can limit growth. By providing this shared service, you become a powerful ally, freeing your clients to focus on their core business.