BI-Disputes
Turn dispute data into actionable insights for better decision-making
- Eliminate paperwork
- Automate tasks, processes & decisions
- Provide data insights
- Increase efficiency
Your challenge
Get full control and clarity over your dispute data
Manual processing and disparate dispute tracking systems make it nearly impossible to analyze dispute processing activity. As financial institutions struggle with limited visibility into dispute data, they miss opportunities to plan for volume surges, identify fraud trends and manage staff efficiently.
- Eliminate paperwork
- Automate tasks, processes & decisions
- Provide data insights
- Increase efficiency
Our solution
Transform raw data into business intelligence
FINBOA's BI-Disputes solution transforms into clear, actionable reports, providing a 360-degree view of your dispute data. Our solution offers greater visibility and visual insights you need to make smarter, data-driven decisions, empowering your team to shift from a reactive to a proactive risk management strategy.. Stop guessing — start understanding your dispute landscape.
- Eliminate paperwork
- Automate tasks, processes & decisions
- Provide data insights
- Increase efficiency
“I love the charts and being able to drill into the graphs to see the submissions.”
“Access to provisional and final resolution timelines helps our management measure SLAs and KPIs.”
“Including the dashboard views in my board deck is so much easier – I no longer have to pull the data together myself.”
Features
Intuitive dashboards
Get a single, holistic view of all your dispute data. Navigate with ease to identify trends and key performance indicators.
Customizable reporting
Filter, sort and drill down into the data to create reports that answer your most specific questions.
Regulatory reporting
Access out-of-the-box reports specifically designed to satisfy the rigorous demands of regulatory examinations and audits.
Unlock the power of compliance, fraud and financial data to inform your decision-making
Frequently asked questions
Is this a standard feature of the payment disputes solution?
FINBOA BI-Disputes is a companion service to FINBOA Payment Disputes, but is offered under a separate agreement.
Can other users and departments view BI-Disputes data?
Not only is FINBOA BI-Disputes available to manager and supervisor roles within FINBOA, it can also be made accessible to authorized risk, compliance, audit, finance and/or senior leaders who are not currently users of the dispute software.
Discover a powerful business intelligence solution
BI-Disputes enables banks and credit unions to gain critical insights into compliance, fraud and payment dispute trends.
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See FINBOA BI-Disputes in action
Our personalized demo is your opportunity to discover why FINBOA is the intelligent automation solution for both your immediate needs and your future growth.
You'll connect directly with our experts, who will demonstrate how our adaptable platform not only tackles your current operational challenges but also scales with you, ensuring lasting efficiency, compliance and competitive advantage.
See how FINBOA delivers real, measurable impact, positioning you for success now and into the future.
In your demo session, you'll discover how to:
- Eliminate paper and disparate manual systems to enhance operational efficiency.
- Digitize intake to improve accuracy and account holder experience.
- Automate processing to increase compliance and reduce financial risk..
- Increase accuracy, timeliness and transparency with unified workflows.
- Gain actionable insights with timely access to data, reports and analytics.