Solution Spotlight: BI-Disputes, Transforming Dispute Data into Operational Intelligence

Each monthly webinar in the Solution Spotlight series is dedicated to sharing one FINBOA offering and consist of a brief solution overview, short software demo, and live Q&A.    

Solution Spotlight

Payment disputes generate a wealth of data—but without the right tools, that data can be difficult to interpret and even harder to act on. You are invited to explore FINBOA BI-Disputes, a business intelligence solution designed specifically to help financial institutions transform dispute, fraud, and compliance data into meaningful insights.

Designed to work seamlessly alongside FINBOA Payment Disputes, BI-Disputes provides intuitive dashboards and flexible reporting that empower executive leadership, operations, fraud teams, and compliance professionals to quickly identify trends, mitigate risk, and make confident, data-driven decisions.

In just 30 minutes, you’ll see how BI-Disputes turns complex dispute activity into clear intelligence that supports stronger oversight, improved efficiency, and enhanced regulatory confidence.

What You’ll Learn:

• Executive reporting made easy
• Dispute trend insights
• Collective analysis to enable timely decision-making
• Metrics concerning: compliance, merchant & account holder data

Who Should Attend

Chief Compliance Officer, Head of Risk, Head of Debit Card Operations, Head of Digital Banking, Compliance Officer, Head of Deposits, Head of Fraud/Loss Prevention, Head of Operations, Debit Card Specialist, Operations Manager