Solution Spotlight: FINBOA Recovery Assist

Prevent chargebacks before they happen.

Chargeback volumes continue to rise while operations teams are expected to do more with the same resources.

Traditional dispute resolution often takes weeks, driving higher operational costs and delaying outcomes for cardholders. In many cases, financial institutions simply write off lower-dollar disputes because the cost of processing exceeds the potential recovery.

Recovery Assist changes that. Integrated directly into FINBOA Payment Disputes, Recovery Assist connects to Visa Verifi™ Cardholder Dispute Resolution Network (CDRN®), allowing participating merchants to review and resolve qualifying disputes before a chargeback is initiated. The result is faster resolutions, fewer unnecessary chargebacks, lower operational costs, and a better experience for both dispute teams and cardholders.

Join this 30-minute webinar to see how Recovery Assist extends FINBOA Payment Disputes with intelligent pre-chargeback automation.

What You'll Learn

During this webinar you'll learn how to:

• Prevent qualifying disputes from becoming chargebacks.
• Resolve many participating disputes in an average of 17 hours instead of the traditional 24-day process.
• Reduce operational costs by eliminating unnecessary chargeback processing.
• Recover more lower-dollar disputes that are often written off.
• Streamline dispute operations through a fully integrated workflow inside FINBOA Payment Disputes.