Reimagining Dispute Intake: FINBOA and Alkami Power 24/7 Digital Member Access

Join us for an engaging live webinar featuring Alkami Technology, Inc. and Alltru Credit Union as they discuss how a modern digital banking platform can drive growth and strengthen member relationships. This webinar is ideal for financial institution leaders looking to elevate their digital banking strategy and deliver more value to their members.

During this session, Alltru Credit Union will share how partnering with FINBOA Payment Disputes is modernizing dispute processing operations from a manual, paper-driven system to automated, streamlined workflows. which strengthen compliance performance, minimize risk and losses, and significantly improve the account holder experience.

What You’ll Learn

By attending this webinar, participants will learn how to:

• Strengthen Reg E compliance through digitization, automation, and centralized reporting
• Digitize and automate dispute intake to offer 24/7 dispute intake and reduce processing effort by up to 90%
• Manage audit risk more effectively and cut audit preparation time by an average of 80%
  Reduce claim-related write-offs by up to 25% through improved dispute handling and controls
• Meet strict 10/45/90-day Reg E timelines using intelligent workflow automation

You’ll gain firsthand insight into Alltru Credit Union’s digital transformation journey, including key challenges, strategic decisions, and measurable outcomes. Alkami experts will address how FINBOA’s seamless integration with Alkami’s digital banking solutions enhance the account holder experience with 24/7 dispute intake capability and improved data gathering and compliance outcomes.

Who Should Attend

Chief Compliance Officer, Head of Risk, Head of Debit Card Operations, Head of Digital Banking, Compliance Officer, Head of Deposits, Head of Fraud/Loss Prevention, Head of Operations, Debit Card Specialist, Operations Manager