Payment Disputes: Member Loyalty Builder or Breaker?
Webinar Recording
Watch this webinar recording to learn how credit unions can improve member loyalty through effective payment dispute resolution powered by automation. Featured speaker, risk and compliance expert, Lisa Simonis of Christian Financial Credit Union shares insights on payment dispute automation.
The way credit unions handle the rising volume of payment disputes can make or break member loyalty. However, the right dispute processing automation approach can reduce intake time by 90%, audit preparation time by 80%, and claim-related write-offs/losses by up to 25%.