Reimagining Dispute Intake: FINBOA and Alkami Power 24/7 Digital Member Access

This on-demand webinar features Alltru Credit Union, an Alkami digital banking customer, as they discuss how a modern digital banking platform can drive growth and strengthen member relationships. This webinar is ideal for financial institution leaders looking to elevate their digital banking strategy and deliver more value to their members.

Alltru Credit Union shares how partnering with FINBOA Payment Disputes modernizes dispute processing operations from a manual, paper-driven system to automated, streamlined workflows which strengthens compliance performance, minimizes risk and losses, and significantly improves the account holder experience.

What You’ll Learn

Viewers will learn how to:

• Strengthen Reg E compliance through digitization, automation, and centralized reporting
• Digitize and automate dispute intake to offer 24/7 dispute intake and reduce processing effort by up to 90%
• Manage audit risk more effectively and cut audit preparation time by an average of 80%
  Reduce claim-related write-offs by up to 25% through improved dispute handling and controls
• Meet strict 10/45/90-day Reg E timelines using intelligent workflow automation

You’ll gain firsthand insight into Alltru Credit Union’s digital transformation journey, including key challenges, strategic decisions, and measurable outcomes. FINBOA’s seamless integration with Alkami’s digital banking solutions enhance the account holder experience with 24/7 dispute intake capability and improve data gathering and compliance outcomes.

Who Should Watch

Chief Compliance Officer, Head of Risk, Head of Debit Card Operations, Head of Digital Banking, Compliance Officer, Head of Deposits, Head of Fraud/Loss Prevention, Head of Operations, Debit Card Specialist, Operations Manager