Seamless Integration, Smarter Disputes: Banker Insights on Modernizing Dispute Operations

Payment disputes can create significant operational, compliance and risk challenges when teams rely on manual processes. Moving to automation can help financial institutions streamline these processes, but seamless integration with the core banking system makes the transition smoother and easier.

Listen to this candid discussion with leaders from Middletown Valley Bank, Heartland Bank & Trust and Busey Bank. They share how integrating FINBOA‘s dispute automation with their Jack Henry core banking system has helped their institutions improve operational efficiency, strengthen compliance and significantly reduce costs.

What You'll Learn:

• How Middletown Valley Bank, Heartland Bank & Trust and Busey Bank moved from manual dispute processing to automation
• The operational efficiencies they’ve gained by automating dispute workflows
• How automation has helped improve compliance and audit readiness
• The savings and reduced staff workload achieved through automation
• How seamless core integration offered from FINBOA can make the transition to automation easier