Seamless Integration, Smarter Disputes: Banker Insights on Modernizing Dispute Operations

Payment disputes can create significant operational, compliance and risk challenges when teams rely on manual processes. Moving to automation can help financial institutions streamline these processes, but seamless integration with the core banking system makes the transition smoother and easier.

Join FINBOA for a candid banker panel featuring Middletown Valley Bank and Heartland Bank & Trust, two Jack Henry core clients using FINBOA Payment Disputes to modernize their dispute operations. The panelists will share how integrated dispute automation has helped their institutions improve operational efficiency, strengthen compliance and significantly reduce costs.

You’ll learn about:

• How Middletown Valley Bank and Heartland Bank & Trust moved from manual dispute processing to automation
• The operational efficiencies they’ve gained by automating dispute workflows
• How automation has helped improve compliance and audit readiness
• The savings and reduced staff workload achieved through automation
• How seamless core integration offered from FINBOA can make the transition to automation easier