Service Office: Driving Compliance and Efficiency in Sponsor Bank Programs

As Banking-as-a-Service (BaaS) models continue to evolve, Sponsor Financial Institutions must balance fintech innovation with the need for strong regulatory oversight. If you are a fintech or sponsor bank institution offering payment dispute management services, this 45-minute webinar will show you how FINBOA Service Office provides on-behalf-of compliance management capabilities, giving Sponsor FIs the visibility and control needed to succeed in the fast-moving BaaS environment. The session includes a brief demo of the FINBOA platform.

What You’ll Learn

• How Sponsor FIs can ensure fintech partners maintain Reg E compliance
• How FINBOA’s SaaS solution digitizes and automates high-volume dispute operations
• How service providers gain enterprise-wide visibility, secure user-role access, and automated decisioning
• How FINBOA supports multiple intake channels and dispute types including ACH, Debit, ATM, Bill Pay, Credit, Wires, Zelle® and more

FINBOA Service Office is the preferred solution for high-volume dispute processing—designed to be managed internally, integrated with your core, and tailored to your institution’s structure.

Who Should Attend?
Fintech providers | Sponsor banks | Bank holding companies, Chief Compliance Officers | Heads of Risk, Ops, Fraud, or Debit Card Services, Digital Banking & Compliance Leaders