FINBOA Payment Disputes helps Middletown Valley Bank replace manual, spreadsheet-based processes with automated workflows that improve compliance, reduce losses, and increase operational efficiency. 

Results at a Glance

• Achieved two consecutive years of clean Reg E audits
• Reduced labor from 2 FTEs to 1 part-time resource
• Expected $35,000–$60,000 annual loss recovery
• Improved dispute accuracy and customer self-service intake
• Gained real-time visibility into dispute trends and risk behavior

A Closer Look: Read the Full Case Study

See how Middletown Valley Bank improved compliance, reduced losses, and streamlined dispute operations with FINBOA automation.