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Posts about Blog
Reg E Dispute Resolution: The Role of Automation in Issuing Provisional Credit
Apr 5, 2024 1:23:26 PMAt the heart of Reg E lies the provision for issuing provisional credit to consumers during the investigation of unautho...
Consumer Fraud Reports Top 2.6 Million in 2023
Mar 11, 2024 5:22:20 PMThe Federal Trade Commission (FTC) recently released 2023 consumer fraud loss statistics, reporting 2.6 Million consumer...
Banks and Credits Unions Shift FinTech Spending in 2024
Feb 2, 2024 3:54:14 PMThe new year has begun amid a shift in tech spending by banks and credit unions to concentrate on best-in-class solution...
4 Reasons To Automate Payment Disputes In 2024
Jan 8, 2024 3:52:37 PMAs 2024 begins, the banking industry is challenged to instill greater confidence among consumers as institutions that ca...
Part 3: Reducing Surge Event Stress With Automation
Jun 13, 2023 10:56:51 AMThis is Part Three of our Series: Modernizing the Back-Office: Enhancing the Employee Experience (EX) and Customer Exper...
Modernizing the FI Back-Office | Part 2: The Overlooked Variable for Better Operational Experiences
Jun 6, 2023 1:17:19 PMThe retail banking Customer Experience (CX) has gotten a lot of attention over the past decade with heavy investment in ...
Modernizing the Employee Experience (EX) - Best Practices to Attract, Strengthen, and Retain Banking Operations Staff
May 22, 2023 3:18:53 PMThis is Part One of our Series: Modernizing the Back-Office: Enhancing the Employee Experience (EX) and Customer Experie...
Infographic: Top 10 Best Practices for Processing Payment Disputes
Feb 15, 2022 12:17:26 PMBanks and credit unions leverage these best practices for better outcomes (reduced write-offs, improved customer experie...
Questions to Ask When Choosing a Compliance Automation Vendor
Nov 30, 2021 6:00:00 AMWhy Consider Compliance Automation The growth in Digital Payments has caused financial institutions to turn to process a...
What’s the missing key to exceptional operational efficiency?
Aug 25, 2021 12:07:58 PMIt’s been well over a year since the initial outbreak of COVID-19 in the United States, drastically altering banks’ empl...