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Part 3: Reducing Surge Event Stress With Automation
Part 3: Reducing Surge Event Stress With Automation
Jun 13, 2023 10:56:51 AM

This is Part Three of our Series: Modernizing the Back-Office: Enhancing the Employee Experience (EX) and Customer Exper...

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Modernizing the FI Back-Office | Part 2: The Overlooked Variable for Better Operational Experiences
Modernizing the FI Back-Office | Part 2: The Overlooked Variable for Better Operational Experiences
Jun 6, 2023 1:17:19 PM

The retail banking Customer Experience (CX) has gotten a lot of attention over the past decade with heavy investment in ...

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Modernizing the Employee Experience (EX) - Best Practices to Attract, Strengthen, and Retain Banking Operations Staff
Modernizing the Employee Experience (EX) - Best Practices to Attract, Strengthen, and Retain Banking Operations Staff
May 22, 2023 3:18:53 PM

This is Part One of our Series: Modernizing the Back-Office: Enhancing the Employee Experience (EX) and Customer Experie...

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Infographic: Top 10 Best Practices for Processing Payment Disputes
Infographic: Top 10 Best Practices for Processing Payment Disputes
Feb 15, 2022 12:17:26 PM

Banks and credit unions leverage these best practices for better outcomes (reduced write-offs, improved customer experie...

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Questions to Ask When Choosing a Compliance Automation Vendor
Questions to Ask When Choosing a Compliance Automation Vendor
Nov 30, 2021 6:00:00 AM

Why Consider Compliance Automation The growth in Digital Payments has caused financial institutions to turn to process a...

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What’s the missing key to exceptional operational efficiency?
What’s the missing key to exceptional operational efficiency?
Aug 25, 2021 12:07:58 PM

It’s been well over a year since the initial outbreak of COVID-19 in the United States, drastically altering banks’ empl...

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Simplify Time-Consuming Regulation E Compliance with Process Automation
Simplify Time-Consuming Regulation E Compliance with Process Automation
Jul 22, 2021 11:09:50 AM

The global pandemic fueled an unprecedented increase in electronic payments and fraudulent claims. The resulting growth ...

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