About This Webinar

This webinar will illuminate how selecting the right model for payment dispute management can simplify and streamline dispute management, while also improving operational efficiency, Reg E compliance and account holder experience. 

The rapid expansion and adoption of digital payments is driving up dispute volumes, challenging financial institutions to quickly improve Reg E compliance processing.  Learn how FINBOA and Jack Henry® are partnering to provide transformational options for the way Jack Henry® SymXchange, jXchange, Banno, Synergy or CPS customers manage compliance for Reg E payment disputes.    

Join us as Dave Hunkele,  Advisor to FINBOA, hosts a discussion with David Schmiedeler, Director, Technical Products at Jack Henry and Associates. The conversation will explore the strategic and practical reasons for Jack Henry customers to consider replacing inefficient, outdated  manual dispute processes or systems.  The session will explore FINBOA’s process automation SaaS option, and Jack Henry’s full-service model for managing Reg E payment disputes.  

This webinar will also feature a brief demo of the FINBOA Payment Disputes solution, presented by Christina Evans, Director of Compliance Products & Solution Consulting at FINBOA.  This live session will include time for audience Q&A.

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Who Should Attend?

Applicable roles include: Chief Compliance Officer, Head of Risk, Head of Debit Card Operations, Head of Digital Banking, Compliance Officer, Head of Deposits, Head of Fraud/Loss Prevention, Head of Operations, Debit Card Specialist, Operations Manager

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