Exception Management for CIP, CDD, and Loans
Streamline CIP, CDD and Loan exception management with automated deadline alerts, eLists and compliant letters to reduce correction processing time by over 50 percent.
Engage Your Enterprise in Clearing Exceptions Faster
Use Insights to Focus Training or Modify Processes for Better Results
Use Analytics on All of Your Data to Automatically Raise Exceptions
FINBOA CIP Exception Tracking
Transform your CIP Exception Tracking Process
Assign exceptions to responsible parties or departments
Focus on exceptions or build checklists to focus on the items that matter the most
Understand which exceptions are taking the longest to clear
Understand which responsible parties are taking the longest to clear their items
Easily track customer, loan, and account transactions in one platform
Centralize document collection to improve customer experience and reduce review times
FINBOA CIP Exception Tracking Tool
Seamless Integration
Batch file can be set up to create default exceptions by product or analyze the data and create automations
Set up API calls to review account data in your Core to raise exceptions automatically
WebBot third-party sites to get data and raise exceptions
Basic
Up to 100 New Accounts
Per Month
- Unlimited Users
- Unlimited Exceptions / Account
- Pre-Built Exceptions by Product Type
- Assign Exceptions by Responsible Rep
- Assign Exceptions by Department
- Unlimited Custom Account Views
- Generate Letters to Customers
- Track Account Ownership
- Customer Self Service Portal
- Batch File Integration
- Exception Audit Log
- Central Document Repository
Price does not include a one-time setup cost.
Professional
Up to 250 New Accounts
Per Month
- Unlimited Users
- Unlimited Exceptions / Account
- Pre-Built Exceptions by Product Type
- Assign Exceptions by Responsible Rep
- Assign Exceptions by Department
- Unlimited Custom Account Views
- Generate Letters to Customers
- Track Account Ownership
- Customer Self Service Portal
- Batch File Integration
- Exception Audit Log
- Central Document Repository
- Analytics
Price does not include a one-time setup cost.
Enterprise
- Unlimited Users
- Unlimited Exceptions / Account
- Pre-Built Exceptions by Product Type
- Assign Exceptions by Responsible Rep
- Assign Exceptions by Department
- Unlimited Custom Account Views
- Generate Letters to Customers
- Track Account Ownership
- Customer Self Service Portal
- Batch File Integration
- Exception Audit Log
- Central Document Repository
- Analytics
- Assign Checklists to Accounts
- Intake Analytics
- WebBot Integrations
- Single Sign On with Active Directory Federation Services of Azure AD
Price does not include a one-time setup cost.
"FINBOA gives me a better understanding within the retail staff on the process for both Reg E and Account exception tracking. A tool to help retail staff answer questions on Reg E process. Operationally, much better reporting system, less manual intervention to clear items for account exception tracking."
- Sherrie Huber, Virginia National Bank
Request a Demo
See how FINBOA's CIP Exception Management tool can cut your correction processing time in half. Schedule a no-obligation demo with a member of the FINBOA team.
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