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Engage Your Enterprise in Clearing Exceptions Faster

Use Insights to Focus Training or Modify Processes for Better Results

Use Analytics on All of Your Data to Automatically Raise Exceptions

FINBOA CIP Exception Tracking

Transform your CIP Exception Tracking Process

Assign exceptions to responsible parties or departments

 

Focus on exceptions or build checklists to focus on the items that matter the most

 

Understand which exceptions are taking the longest to clear

 

Understand which responsible parties are taking the longest to clear their items

Easily track customer, loan, and account transactions in one platform

 

Centralize document collection to improve customer experience and reduce review times

 

FINBOA CIP Exception Tracking Tool

Seamless Integration

Batch file can be set up to create default exceptions by product or analyze the data and create automations

Set up API calls to review account data in your Core to raise exceptions automatically

WebBot third-party sites to get data and raise exceptions

Basic

Up to 100 New Accounts
Per Month

  • Feature Unlimited Users
  • Feature Unlimited Exceptions / Account
  • Feature Pre-Built Exceptions by Product Type
  • Feature Assign Exceptions by Responsible Rep
  • Feature Assign Exceptions by Department
  • Feature Unlimited Custom Account Views
  • Feature Generate Letters to Customers
  • Feature Track Account Ownership
  • Feature Customer Self Service Portal
  • Feature Batch File Integration
  • Feature Exception Audit Log
  • Feature Central Document Repository
Get Started

Price does not include a one-time setup cost.

Professional

Up to 250 New Accounts
Per Month

  • Feature Unlimited Users
  • Feature Unlimited Exceptions / Account
  • Feature Pre-Built Exceptions by Product Type
  • Feature Assign Exceptions by Responsible Rep
  • Feature Assign Exceptions by Department
  • Feature Unlimited Custom Account Views
  • Feature Generate Letters to Customers
  • Feature Track Account Ownership
  • Feature Customer Self Service Portal
  • Feature Batch File Integration
  • Feature Exception Audit Log
  • Feature Central Document Repository
  • Feature Analytics
Get Started

Price does not include a one-time setup cost.

Enterprise

  • Feature Unlimited Users
  • Feature Unlimited Exceptions / Account
  • Feature Pre-Built Exceptions by Product Type
  • Feature Assign Exceptions by Responsible Rep
  • Feature Assign Exceptions by Department
  • Feature Unlimited Custom Account Views
  • Feature Generate Letters to Customers
  • Feature Track Account Ownership
  • Feature Customer Self Service Portal
  • Feature Batch File Integration
  • Feature Exception Audit Log
  • Feature Central Document Repository
  • Feature Analytics
  • Feature Assign Checklists to Accounts
  • Feature Intake Analytics
  • Feature WebBot Integrations
  • Feature Single Sign On with Active Directory Federation Services of Azure AD
Get Started

Price does not include a one-time setup cost.

"FINBOA gives me a better understanding within the retail staff on the process for both Reg E and Account exception tracking. A tool to help retail staff answer questions on Reg E process. Operationally, much better reporting system, less manual intervention to clear items for account exception tracking."


 - Sherrie Huber, Virginia National Bank

Request a Demo

See how FINBOA's CIP Exception Management tool can cut your correction processing time in half. Schedule a no-obligation demo with a member of the FINBOA team.

CIP Exception Management