Streamline payment dispute management using intelligent process automation, analytics, smart forms, and digital signatures.

Reduce dispute processing time by 90 percent and stay ahead of compliance requirements.

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Payment Dispute Management

Covering payment disputes across Reg E Debit Cards, ACH, ATM, Zelle using EFT, Bill Pay using EFT, RegZ Credit Cards, Wire Transfers

Alerts and easy deadline management

 

Pre-configured workflows

 

Post customer adjustments the same day.

 

Automatically calculate and issue adjusted provisional credit

Digital customer experience

 

No more switching between the core and spreadsheet, and other solutions.

 

Complete the entire process in a single click.

No more data entry (and the errors that inevitably follow).

Easy and fast setup.

 

Built in e-Signature

Data analytics

Core integrations

Solution Overview

FINBOA Payment Dispute Software

Fast to implement, easy to use, automated payment dispute tracking. With FINBOA’s Payment Dispute Management platform you can leverage pre-defined workflows, alerts and an intuitive interface to digitally transform your payment dispute processes. FINBOA Payment Dispute Management software can be implemented quickly, often achieving ‘go live’ within 90 business days.

FINBOA Payment Disputes Collateral
FINBOA Payment Dispute Software

Fast and Seamless Integration

Get up and running quickly with batch file integration.

Integrate seamlessly with your mobile and online banking applications.

Integrate with your back-end core quickly and easily.

Payment Dispute Software Pricing

Basic

Up to 100 Disputes Per Month

  •  2 Pre-Configured Workflows
  • Unlimited Users
  • eSignature
  • Customer Self Service Portal
  • Batch File Integration
  • ACH or Comma Delimited GL Integration
  • Central Document Repository
  • Upload 5,000 Transactions Per Day
Get Started

Price does not include a one-time setup cost.

Professional

Up to 250 Disputes Per Month

  •  4 Pre-Configured Workflows
  • 1 Build
  • Unlimited Users
  • eSignature
  • Customer Self Service Portal
  • Batch File Integration
  • ACH or Comma Delimited GL Integration
  • Central Document Repository
  • Upload 15,000 Transactions Per Day
  • Topaz Signture Pad Integration
  • FINBOA Bot Card Processor Integration
    • Upload Disputes
Get Started

Price does not include a one-time setup cost.

Enterprise

Up to 1000 Disputes Per Month

  •  6 Pre-Configured Workflows
  • 2 Builds
  • Unlimited Users
  • eSignature
  • Customer Self Service Portal
  • Batch File Integration
  • ACH or Comma Delimited GL Integration
  • Central Document Repository
  • Upload 15,000 Transactions Per Day
  • Topaz Signture Pad Integration
  • FINBOA Bot Card Processor Integration
    • Upload Disputes
    • Check Case Updates
    • Representment Workflow
  • Batch Letter Generation to Single PDF by Workflow Type
  • Single Sign On with Active Directory Federation Services of Azure AD
Get Started

Price does not include a one-time setup cost.

We have better reporting and we have cut our time tremendously handling disputes. We're down to one person that can get everything completed in a morning.

 - Chantel Sullivan, Operations Leader at Legence Bank

Request a demo

I'm ready to automate my payment disputes process. 

Schedule a no-obligation personalized demo with a member of the FINBOA team.

Fast, error-free intake process (2)