FINBOA Webinars
Join us to learn how to simplify regulatory compliance while improving operational efficiency and enhancing customer experience.
Upcoming and Recorded Webinars
Register for an upcoming webinar and view all of our past webinars at your convenience.
Payment disputes
Unlock the Power of Business Intelligence (BI) to Improve Dispute Management
This webinar will address how your bank or credit union can gain useful insights into compliance, fraud and payment dispute trends using the power of business intelligence (BI). Developed as a companion product to FINBOA Payment Disputes, the FINBOA BI Disputes software solution offers financial institutions the tools needed to make data-driven decisions and mitigate risks associated with dispute management using the data generated during dispute processing.
Payment disputes
Solution Spotlight: Leveraging Data Integration for Dispute Accuracy and Decisioning
This webinar will explore data integration basics, data sources for dispute processing and best practices available through FINBOA partner integrations. By watching this session, you will discover ways to apply data integration that your institution may not be using today.
Payment disputes
Self-Service Payment Disputes: Delivering a Great Experience for a Challenging Problem
The webinar will feature the digital experiences of both the MEA Financial UniFi banking suite, and that of the FINBOA Payment Dispute solution to address compliance processing. This live session will help any financial institution seeking to digitally transform banking and the process of managing payment disputes.
Payment disputes
Improving the Dispute Experience for Your Customers and Staff
Whether you need to provide a better claim experience for your account holders, or you need a better dispute process to attract, train and retain staff, this 40 minute session is for you. Host John Griffin, Director of Client Success at FINBOA, will provide a deep dive into the way compliance automation addresses key challenges arising from manual dispute processing.
Payment disputes
Solution Spotlight: Enabling Self-Service to Improve Payment Dispute Intake
This webinar is hosted by Christina Evans, experienced Banker and FINBOA's Director of Solution Consulting. The session will help banks and credit unions better understand the trends, value and use of self-service for account holder dispute intake.
Payment disputes
Solution Spotlight: Minimizing Reg E Audit Prep & Risk with Process Automation
Through demonstration and discussion, Christina Evans, experienced banker and FINBOA Director of Solution Consulting, will share selected compliance processing best practices to Minimize Reg E Audit Prep and Risk. You will see how Reg E dispute processing can be simplified and streamlined with intelligent automation to reduce audit risk and equip your institution to easily prepare for an audit if/when required.
Payment disputes
Transforming Reg E Dispute Processing:
The First Bank of Carmi Story
This live webinar will feature a discussion with Stephanie Johnson, Deposit Operations Fraud Specialist and Security Officer, First Bank of Carmi. Learn how this leading banking institution effectively tackled the challenge of transforming regulatory compliance processing through intelligent automation. This webinar will also feature a brief demo of the FINBOA Payment Disputes solution and include ample time for audience Q&A.
Payment disputes
A Banker's Guide to Improving the Payment Dispute Experience
This webinar will help you understand the specific ways in which intelligent automation transforms the process of managing payment disputes. The session will identify the key challenges with manual dispute processing and share best practices in process automation to improve business outcomes.
Payment disputes
Solution Spotlight: Improving Reg E with a Centralized Repository and Reporting
Through demonstration and discussion, this webinar will present and demonstrate the Reg E best practice of having a centralized repository and reporting for your payment disputes.
Payment disputes
Reg E Dispute Strategies for Jack Henry® Customers
The conversation will address the reasons to consider replacing manual dispute processes or systems. The session will present FINBOA’s process automation SaaS option and Jack Henry’s internal full-service model for managing Reg E payment disputes.
Payment disputes
Solution Spotlight: Letter Templates & Electronic Signatures for Reg E Disputes
View this webinar to learn Reg E best practices for the use of letter templates and electronic signatures.
Payment disputes
Transform Reg E Compliance with Digital Dispute Intake
Learn how digital dispute intake can transform your Reg E management process.
Payment disputes
How to End the Pain of Payment Disputes
Watch the webinar to learn how you can quickly end the pain of managing payment disputes in your banking operations.
Payment disputes
Six Signs You Need Reg E Process Automation
This session will identify and address the common pain points or 'signs' that indicate a critical need for compliance automation to streamline the Reg E payment dispute process.
Payment disputes
Five Best Practices for Improving Reg E Compliance and Back Office Efficiency
This webinar explores the strategic importance of applying intelligent process automation to simplify electronic payment dispute management by sharing proven best practices to quickly address common compliance challenges.
Payment disputes
Solution Spotlight: Payment Disputes
See a demo of our dispute automation solution and hear from a banking expert on how the system works and impacts the dispute process for banks and credit unions.
Payment disputes
How to Improve the Dispute Experience with Process Automation
Learn how your organization can quickly and effectively transform the processing of electronic payment disputes to increase compliance and efficiency.
Payment disputes
Don't Wait to Automate: A Reg E Compliance Conversation
Featuring Guest Panelists: Rebecca Mullen of Branson Bank and Justin Thompson of Merchants Bank of Indiana. This webinar focuses on banks using CSI for their core.
Payment disputes
Transforming Payment Dispute Management with RPA - A Banker's Perspective
Register now to explore how robotic process automation (RPA) can simplify compliance and reduce risk for Reg E, Reg Z and other types of payment disputes.
Payment disputes
Solution Spotlight: Payment Disputes
See what automated dispute tracking and management looks like and hear more about real impacts from the customer to the back office.
Payment disputes
Don’t Wait to Automate Disputes: A Reg E Compliance Conversation
This webinar will feature an insightful conversation and software demo with former banking executive and compliance officer, Christina Evans - now the Director of Compliance Products & Solution Consulting at FINBOA.
Payment disputes
Webinar: How OceanFirst Bank Transformed Their Dispute Process for Happier Employees AND Customers
Best Practices in Reg E Dispute Management featuring James Goodstein, VP, Product Manager - Digital Banking at OceanFirst Bank.
Payment disputes
Best Practices in Reg E Dispute Management
Hear Carter Bank & Trust's Matt Speare and Alan Hill describe the journey and impact of Reg E automation.
Payment disputes
Best Practices in Reg E Dispute Management
Join us as Wayne Garrett of Legence Bank takes us through the journey from a highly manual dispute management process to automated Reg E processing.
Payment disputes
Top Automation Trends for 2022: Transforming Compliance with RPA
Explore the strategic importance of transforming regulatory compliance through timely robotic process automation (RPA) adoption within banks and credit unions.
Payment disputes
Transforming Payment Dispute Compliance with Process Automation – A Banker’s
Perspective
Explore the strategic and practical reasons for implementing robotic process automation (RPA) to effectively address the challenges of compliance management.
LOAN ONBOARDING
How to Drive Loan Growth with Fintech Partnerships
Learn how financial institutions can meet the challenge to grow the member/customer base through loan acquisition and innovative Fintech partnerships.
Treasury Onboarding
Accelerate Treasury Growth with Intelligent Automation
Learn how to modernize and digitize the Treasury services onboarding process to improve sales, operations, and the customer experience.
Treasury onboarding
Leveraging the Power of Automation to Optimize Treasury Onboarding
Learn how to leverage automation to modernize and digitize the Treasury services onboarding process to improve sales, operations, and the customer experience.
Exception Mangement
Solution Spotlight: Exception Management
Learn how to improve CIP, CDD and Loan exception management with automated deadline alerts, eLists and compliant letters to cut correction processing time in half.
Treasury Onboarding
Treasury Onboarding: Turning Necessity into Strategic Advantage
Learn how your organization can quickly and effectively transform the processing of electronic payment disputes to increase compliance and efficiency.
Treasury Onboarding
Solution Spotlight: Treasury Onboarding
This webinar will present FINBOA’s Treasury Onboarding solution. Through presentation, demonstration and discussion, the Solution Spotlight will cover how to improve Treasury lead generation and the importance of digitizing and automating Treasury intake.
WIRES
Wire Analytics, Decisioning and Automation Solution
This webinar will present the FINBOA Wires solution. Learn how to use intelligent automation and decisioning to simplify wire approvals in the branch, call center and back-office; identify risks and eliminate exceptions; increase visibility, controls, and compliance.
"The webinar previously presented was incredibly informative!"
- Compliance Specialist at Randolph
Brooks Federal Credit Union
FINBOA Webinars
Don't Miss Out on These Topics
- Challenges of manual compliance management
- Transformation through process automation
- Staffing, financial and customer experience benefits
- Implementation considerations
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