Improving the Dispute Experience for Your Customers and Staff

About This Webinar

It’s time to address the negative impacts of manual payment dispute processing. Register today to join our upcoming webinar, Improving the Dispute Experience for Your Customers and Staff. We will help you understand the specific ways in which intelligent automation transforms the process of managing payment disputes. Whether you are looking to provide a better claim experience for your account holders, or you need a better dispute process to attract, train and retain staff, this session is for you. During this webinar you will learn how your financial institution can apply intelligent automation to:

•  Offer account holders a digital dispute intake experience
•  Eliminate need for branch visits to capture signatures 
• Reduce dispute intake processing time by up to 90%
•  Increase accuracy by virtually eliminating re-keying
• Avoid missed steps and deadlines to improve Reg E compliance
• Eliminate highly repetitive tasks and disparate systems
• Improve transparency with a centralized access to data & documents

This webinar will also feature a brief demo of the FINBOA Payment Disputes solution and include time for audience Q&A.

Who Should Attend?

Chief Compliance Officer, Head of Risk, Head of Debit Card Operations, Head of Digital Banking, Compliance Officer, Head of Deposits, Head of Fraud/Loss Prevention, Head of Operations, Debit Card Specialist, Operations Manager