Boosting Operational Efficiency with AutoDecision for Disputes

Watch to learn how your bank or credit union can effectively process debit card Under Business Minimum (UBM) payment disputes without human intervention.  This webinar will introduce FINBOA AutoDecision, a companion capability to FINBOA Payment Disputes.  

By participating in this session, you will see how FINBOA AutoDecision streamlines and simplifies the compliance-based processing of UMB disputes and reduces compliance risk and staffing challenges with the ability to AutoDecision cases on the 10th business day for Provisional Credit issuance and required notification. 

From this webinar you will understand how FINBOA Payment Disputes with AutoDecision frees staff to focus on payment dispute claims that require more in-depth investigation, while using automation to address those disputes that can be immediately credited, closed or declined. 

Through presentation, discussion and demonstration, you will learn how FINBOA Payment Disputes with AutoDecision enables you to:   

• Allow claims to be resolved automatically within minutes, including off-hours or when staff availability is limited
• Immediately close UBM disputes with final resolution notice being autogenerated and appropriate GL entries created
• Reduce UBM amount if great than cost of a merchant investigation

Each monthly webinar in the Solution Spotlight series is dedicated to sharing one FINBOA offering and consists of a brief solution overview, short software demo, and live Q&A. 

Who Should Watch?

COO, CTO/CIO, Head of Digital Banking, Head of Deposits, Head of Operations, Head of Payments, Compliance Officer, Operations Manager, Debit Card Operations Manager, Digital Banking Manager, Deposit Operations Manager, Fraud/Loss Prevention Manager, Debit Card Specialists