July 13, 2020 – HOUSTON, TX – Today FINBOA announced it will host a new webinar series, Process Automation Within Reach, in response to the growing need for Financial Institutions (FIs) to increase efficiency while decreasing the risk and cost associated with regulatory compliance.

Each one-hour webinar will feature an educational presentation by a different guest speaker and include an opportunity for Q&A.  Featured speakers will be subject matter experts, experienced in effectively automating compliance in their respective FIs across the country.   Themes will vary, but the overall format and focus of the series will remain constant.

The first webinar of the series will be held July 23rd at 12:30pm CT.

Recent rapid growth in EFT transactions and identity theft has resulted in a massive increase in Regulation E (Reg E) disputes for Banks and Credit Unions.  Maintaining compliance with Reg E rules drives up operational cost and the potential for reputation risk, causing many institutions to turn to process automation.  This initial session will provide insights on the five critical features to demand when automating manual Reg E compliance.

Bank and Credit Union Leaders in compliance, risk, IT, debit card Ops, digital banking, deposits or fraud/loss prevention should plan to attend.

The featured speaker for this webinar is Jamie Clark, Card Services Manager, Richwood Bank.  The Ohio-based Richwood Bank is a progressively innovative community bank with over $820 million in assets and a vision to transform the industry to provide financial strength to the multitude of communities served.

The session will be facilitated by Dheeraj ‘Raj’ Singal of FINBOA, Inc.   Prior to founding FINBOA, Raj worked for over 20 years in the financial services industry providing innovative SaaS and automated solutions.

Maintaining compliance with Reg E places significant cost and risk burdens on today’s banking industry.   Manual, paper-based processes make dispute management especially difficult and inefficient.  FINBOA’s July 23rd webinar will address the top 5 things to look for in an automated Reg E solution.  Additional session topics include:

  • Reg E & EFT Today
  • Compliance Complexity
  • Consumer & Institution Liability
  • Audit Response & Risk


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