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With faster payments, digital wallets, and rising consumer expectations, institutions must ensure timely, complete, and compliant error-resolution workflows. Automation helps meet Reg E deadlines, streamline investigations, and reduce dependency on manual or outsourced processes—minimizing compliance and operational risk.

If your institution still relies on manual Reg E processing, now is the time to modernize. Join Christina Evans, Director of Solution Consulting at FINBOA, for this 45-minute session on how intelligent automation can help your institution strengthen compliance, reduce risk, and improve efficiency.

What You’ll Learn

You’ll explore five best practices for automating Reg E dispute management—based on real-world use cases and results. Here are highlights on what our banking experts will share . . . 

  • The 3 big compliance risks tied to manual dispute workflows
  • The 5 Best Practices to Strengthen Reg E Compliance leveraging digitization, automation and centralized reporting capabilities
  • Proven methods for dispute risk-level segmentation to optimize automation and dramatically reduce staff workloads

Through a demonstration and customer experiences, you will learn how FINBOA Payment Disputes will enable you to:   

  • Digitize and automate the dispute intake, reducing effort by up to 90%
  • Manage audit risk and reduce audit prep by an average of 80% 
  • Automatically close UBM disputes with generated resolution notices and GL entries
  • Reduce claim-related writeoffs by up to 25%
  • Meet strict 10/45-day investigation timelines with intelligent workflow automation

A brief product demo and live Q&A will follow the session.

Who Should Attend

Chief Compliance Officer, Head of Risk, Head of Debit Card Operations, Head of Digital Banking, Compliance Officer, Head of Deposits, Head of Fraud/Loss Prevention, Head of Operations, Debit Card Specialist, Operations Manager