Transforming Payment Dispute Management with RPA – A Banker’s
Perspective
Recorded Webinar
Explore how robotic process automation (RPA) can simplify compliance and reduce risk for Reg E, Reg Z and other types of payment disputes. Understand the strategic and practical reasons for implementing dispute management software as part of your bank or credit union’s digital transformation strategy. Learn how any financial institution (FI) can quickly transform back-office operations and the customer experience by modernizing and digitizing the inefficient manual systems commonly used to process payment disputes.
Join Raj Singal, CEO of FINBOA as he hosts a live discussion with Kimberly Mantuano, Director of Card Products and Solutions at FINBOA. As a highly experienced banking professional, Kimberly has personally experienced the potential of RPA to meet and exceed financial institution goals for compliance efficiency, accuracy, security, and account holder experience. Kimberly will share her insights on process automation, as the conversation explores the transformational journey of implementing RPA to reduce dispute processing time, optimize staffing, streamline audits and increase information access enterprise-wide.
Who Should Attend?
Chief Compliance Officer, Head of Risk, CIO, Head of Debit Card Operations, Head of Digital Banking, Compliance Officer, Head of Deposits, Head of Fraud/Loss Prevention, Head of Operations, Debit Card Specialist