Oconee State Bank Improves Operational Efficiency and Adapts to Remote Work

At Oconee State Bank, most banking operations, including compliance, were massively disrupted by the COVID-19 pandemic. “The fast moving situation took everyone by surprise.” said Jennifer Rudd, AVP, Business Services Manager at Oconee State Bank. Staying ahead of that curve is a high priority at Oconee. Worker displacement at the branch level created significant challenges for our processes. Shelter in place or stay at home directives accelerated remote work for bank employees, leaving bank customers unable to visit branches.

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At Oconee State Bank, most banking operations, including compliance, were massively disrupted by the COVID-19 pandemic. “The fast moving situation took everyone by surprise.” said Jennifer Rudd, AVP, Business Services Manager at Oconee State Bank. Staying ahead of that curve is a high priority at Oconee. Worker displacement at the branch level created significant challenges for our processes. Shelter in place or stay at home directives accelerated remote work for bank employees, leaving bank customers unable to visit branches.

Oconee Customer Success Story